I have gone to G&C and absolutely love the service. Everyone is extremely professional, upfront, and kind. You will get a comprehensive overview (with pictures) of your vehicle’s inspection and work each time, which is one of my favorite parts. They are not pushy about selling you things at all, and their work quality is top notch. I will only take my cars to G&C
My wife and I have been going to G&C Tire and Auto for the past 10 years and I can’t say enough good things about this place. Whenever you take your car in, they send you a full overview of your car — complete with pictures — and color code problems as yellow or red depending on the severity. The visuals are incredibly helpful, especially when you’re dealing with oil leaks as we have. Every repair has been done perfectly and we have never had to go back for any follow-up — and they hav… Read More
Brought my car in for some new tires and some suspension issues. From the start, Brian was an absolute professional. He was communicative and absolutely transparent through the whole process. Top notch work all around and I would definitely recommend this shop to anyone who wants the best work and quality parts
I had the best experience taking my car to be checked and serviced by G&C Tire and Auto Service. Everyone I came into contact with was so genuine. Brian was awesome! He listened to what I thought needed to be repaired and checked my entire car for everything. I highly recommend G&C Tire and Auto Service to everyone needing auto repairs.
I was thoroughly impressed with the level of professionalism with this shop. The service advisor Brandon Booterbaugh was knowledgeable and thorough with the explanations. The inspection and work request included pictures of the work that needed to be done, and the method of authorizing and paying for the repairs was incredibly easy and seamless. Overall it was one of the best shop experiences I’ve ever had.
Brandon and the team took time to diagnose the problem with the car’s electrical system and made needed repairs to get the car running. Then they conducted a complete inspection. Brandon broke the work down into 3 categories for me: safety -related work to be done now, things they recommended be done, and things to keep my eye on in the future. Brandon’s communication around the work was outstanding!!! He was patient and clear with how explained things to me. I will definitely be sendi… Read More
The staff was very courteous, and they met me at the door and took my vehicle right at my appointed time. The waiting room was very clean and comfortable, and the other customers waiting with me were so enjoyable to talk to, that I almost didn’t mind the 2 hour wait, which, in my view, was MUCH too long for simple services with an appointment. When the car was ready, the change oil light was still on. The staff was very kind to quickly resolve the problem, but overall, it took up too mu… Read More
Brandon and his team did a great job fixing my car. The technician did a thorough inspection and provided a detailed report. The report was available to view on the web, which I found convenient and refreshingly candid. Brandon clearly explained what needed to be fixed and what repairs could be postponed. I will definitely use G&C again and I highly recommend them to other drivers. Update: I used G&C again and was pleased with the result. The mechanics fixed the issue and completed t… Read More
Gregg and his wife Christina run a couple of great auto repair shops. They have always been honest and back up the work that their shop performs on your vehicles. They also help out a lot of charity’s.
Great customer service. They replaced my brakes and rotors. A month later, the car was shaking again. They replaced brakes and rotors again under warranty. Hopefully, the first set was a defective product and not an undiagnosed issue causing them to need replacement. A good customer experience otherwise.
Update: I had my annual VA state inspection performed here last week and had a great experience! It was very easy to schedule my appointment online. The appointment was very quick and the waiting room was nice and comfortable, including complimentary drinks. And the customer service associates were very friendly and answered all my questions. Highly recommend taking your car here! I attended the Nov. 5 catalytic converter etching event and was very impressed at how friendly the staff were an… Read More
I attended the Nov. 5 catalytic converter etching event and was very impressed at how friendly the staff were and how clean the shop and waiting areas were. Complete with donuts and coffee! They answered questions I had about the etching and how to register it online, as well as questions about the other services they provided. I was so impressed that I scheduled my state inspection with them and will post an additional review after that’s completed. I’m excited to have finally found a good … Read More
Brandon and his team did a great job fixing my car. The technician did a thorough inspection and provided a detailed report. The report was available to view on the web, which I found convenient and refreshingly candid. Brandon clearly explained what needed to be fixed and what repairs could be postponed. I will definitely use G&C again and I highly recommend them to other drivers.
I got lucky and stopped here today because my tire air pressure has been low and I’ve been stressing about it. They took good care of me and didn’t charge me for the service! I drive by every day to drop my dog off at day care and their sign mentioned tire pressure so I thought, I’ll stop and see what happens. This place is legit. It’s the cleanest most welcoming auto shop I’ve ever been in. Customer service 10/10. Steven helped me. I even got a xmas present!!
Really like the mobile system they use for estimates and payments. It is so much easier to view the photos and read the description of what’s wrong rather than listening to voice mail. Plus my vehicle was ready earlier than promised!
Customer service here was awesome! Beth was super informative and helped me choose the best tires for my vehicle. Definitely will be using them again.
Very nice they have a shuttle for their customers! Friendly staff and they did a great job. No pushy sales tactics here!
The guys at G&C Auto are terrific. Excellent customer service, easy and honest to talk to about car services, and offer fair prices for the work you need on your vehicle. I ditched the dealership shops for G&C and very much glad I did!
My vehicle broke down on a Sunday night, and I was able to have it towed to C&G early Monday morning. Within 2 hours of them receiving it, they had completed a full diagnostic. While it wasn’t the answer I was hoping for, the fact that I could quickly determine the issue and move on to my next steps during a very stressful time was beyond helpful! I didn’t have to waste a week not knowing the status. I had called 2 other shops that told me it would be at least 3-4 days before it coul… Read More
Love the support of 1st responders and military. They’re always friendly, fair, and convenient.
The whole family have been impressed with the professional and reliable services on our vehicles – from new tires to major system repairs. They’ll send you the estimate with photos and review all recommended services for your approval. We’ve had to pass on some of the minor recommendation but they’ll keep it on file for your next visit. Locally owned and supports community. Great business with great people.
Steve and Gregg are fantastic, their staff are incredible, everything is done proper and always performed quickly. Not to mention they aren’t breaking your bank. Fully endorse these guys
I came into this auto service in Chantilly with many problems from hitting a pot hole. Steven Yoo helped me get my car back up and running within 3 days so that I was able to get back to work. He was extremely helpful and gave plenty of updates about the service and gave me honest quotes on what it would cost to fix my car. If I am to ever have issues while in Virginia again I would definitely come back because of the great service and respect Steven Yoo showed me. I thank the whole technicia… Read More
First time going here. They were extremely helpful and went into depth about everything going on with my car. Definitely recommend this place.
Steven Yoo was very honest and helpful We have been coming here for years. Very honest repair shop. Highly recommend
These guys are the BEST! I pulled up looking for a quick electric charge, and though the spot was taken, one of the employees was kind enough to quickly (literally within a minute of pulling in–even in the rain) inquire how I was doing today AND he moved a truck so that I could access the charger.
Super happy with these guys. They did a really good job on my performance wheels and tires, they did exactly what I wanted without any fuss or damage to high end wheels. I’ll be using these guys over my dealer any time.
I’ve been going to G&C in Manassas for about 8 years now. The guys at G&C are knowledgeable, honest, clear communicators, and generally pleasant to deal with. They always make it clear to me what things need to be done now vs in the near future so that planning for car repairs and maintenance is way less stressful. They take pictures and show me what’s wrong with my car and what it should look like. It doesn’t feel like I’m being tricked. I no longer dread having my cars worke… Read More
Not only did G&C tire and auto provide me with the most thorough inspection I have ever received they also resolved all issue on the spot so I could get my car back on the road. I will be making this my go to car place. Special thanks to Brandon and David as they were particularly helpful and polite. Thank you G&C Tire and Auto!
The guys at G&C in Manassas have always been there to help me when I needed something for my vehicles. Brandon always has a smile on his face and is not only pleasant, but very knowledgable about what he does. He always provides great service and will definitely recommend this shop.
Go see Brandon. I finally found a mechanic I can trust my prized Ford Excursion to for all repairs and upkeep.
really enjoy going here for all of our auto repair needs! Best customer service, and fair prices. They talk very candidly about necessary repairs and ramifications of not doing them (eg, what can wait and what needs to be done to prevent other problems).
I went to G&C Tire and Auto yesterday for the Etch and Prevent Catalytic Converter Theft event. G&C did the work for free, including the staff who volunteered to come in on their day off. The staff were very friendly and helpful. I will definitely go back for auto repairs the next time it’s needed.
Visited G&C Tire &Auto Service for the free Catalytic Converter Etching. Jack, Dave , and Kate were fantastic; customer service is above and beyond and I will be coming back for sure! Nice to find a high quality, family owned business that genuinely cares about their customers and their community.
David was very professional and kept us informed on the status of the repairs along the way. When the car wasn’t ready as promised, he arranged for a loaner car.
Highly recommend! I took my car here unexpectedly right before closing time when my car leaked oil. They looked at it the next day and let me know it was due to Valvoline improperly installing my oil filter. They have both written and picture documentation of what happened and have been great about updating me and keeping my car until the investigation is over. I have already recommended them to others and will definitely take the out of the way drive to bring my vehicle here again!
G&C has worked on multiple cars of mine throughout the years. Always fast, honest, and reliable. Great customer service and communication. Love the digital quotes, digital invoices, and the “ATM” key retrieval for after hours pickups. Great people and great service!
Everything about this shop will impress you! From the maintenance performed to their image and professional brand. Their attention to detail will amaze you! I’m an active duty Marine. Of my 30 years in the Marine Corps, I’ve traveled the world through and through. I was required to relocate, A LOT over the years, therefore have used repair shops from coast to coast. I have never just blindly used any old repair shop around my duty stations for vehicle maintenance as I would always conduct so… Read More
Professional, honest and transparent business. I unequivocally trust G & C — Greg and Christina run a tight ship and Ryan and Steven are very responsive and clear w/ any questions we had re: servicing all our cars. Recommend these guys in a heartbeat. 👍
Great service detailed with tons of pictures of my vehicles showing the work that was done and the status of my car. Definitely recommend to others.
I have known about G&C since they started their business in 1995. I’ve worked for several companies that didn’t have their own shops and would send their fleet vehicles to them. I have never heard anything other than superior service. It’s family owned and it’s obvious that they treat their customers and their vehicles as though they were their own. Up until now, I have always gone to my dealership for warranty work, etc. That changed today. I called and spoke with Brandon and expla… Read More
Every time I move, I worry about finding a trustworthy and quality auto shop. Well, in this area, it’s definitely these guys! The workers are all super friendly and nice. The waiting area is clean and they provide snacks. They are never too pushy on services and will make recommendations. They give you a printout of all the recommendations along with the costs so you can review them later. I have had the dealership try to push services on me, but got a second opinion from G&C and they saw no… Read More
They always take great care of our family! They always go above and beyond with their service ❤
I originally posted a bad review, but over the course of time, found that I was WRONG. Gregg Caldwell (the owner) called me and straightened out the problem, so everything’s good.
Working with Steven was a pleasure.. You can see they have their customers best interest in mind when tackling a project. Customers are provided with the best service possible.
I’ve been looking for a honest and reasonable mechanic in Chantilly area for several months as my car just hit 100k miles. I was referred to G&C Auto Service by others and finally decided to give them a try. I was genuinely surprised by how organized their operations were. I’ve never seen an auto shop that utilizes technology well like G&C. Check-in was a breeze and you get a detailed report of your vehicle’s condition and get an estimate for each repair item. You get their detailed recommend… Read More
I love this place. They are honest and up front about what repairs you need now versus what can wait. They go above and beyond to educate you about your car and any car you may be purchasing.
The crew at G&C have taken great care of a bunch of our cars going back many years now. Small or big things, they do everything cheerfully, professionally, and always honestly. Not all shops maintain quality and consistency for so long with very little turnover in the team over the years. That says the owners and management care about the long term and respect the relationships they build. I can’t recommend them highly enough. For general car care needs, I haven’t found a better place in … Read More
Needed Virginia state inspections (including emissions). Got there just before they opened and was first in line. They started work on the car immediately. I sat in their waiting room patiently for a bit more than a half-hour. Job was done quickly and efficiently. Their employees were friendly and had a pleasant sense of humor. Will use them again..
Well qualified technicians and friendly, knowledgeable staff. I’ve been coming here for several years for all my automobile needs. Always satisfied, never disappointed.